About the role#
As a Client Advisor Intern, you will serve as an ambassador for the bank. You will focus on everyday banking needs and help clients achieve their financial goals. This role requires a blend of sales expertise and problem-solving skills to ensure each client interaction adds value. You will collaborate with internal partners to provide support and guidance to our clients.
What you'll do#
- Engage with clients throughout the branch and the community to identify their banking needs.
- Provide advice and help clients with a wide range of financial transactions.
- Educate clients on our services and demonstrate how to use digital banking tools.
- Identify and act on sales and referral opportunities to retain business.
- Listen to client concerns and take ownership of resolving or preventing banking problems.
- Build and maintain relationships with partners to maximize business opportunities.
What you'll need#
- Fluency in Mandarin and/or Cantonese, both verbal and written.
- A strong passion for client service and a track record in a target-driven sales environment.
- Excellent problem-solving and interpersonal skills.
- Digital literacy across various devices, including smartphones, tablets, and laptops.
- Flexibility, strong personal ethics, and a desire to learn.
- Availability to work all business hours.
- Preference will be given to candidates with experience in the financial or service industry and those who hold a Mutual Funds accreditation, such as the Investment Funds in Canada or the Canadian Securities Course.
Location & details#
- This role is based in Ottawa, Ontario.
- The position is part-time and on-site.
- We are accepting applications on a rolling basis.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
