About the role#
This position focuses on providing advice and solving problems for clients regarding their everyday banking, credit, and investment needs. As an intern, you will act as a representative of the bank, helping clients achieve their goals through direct interaction and collaboration with internal partners. You will assist with onboarding, teach clients how to use digital banking tools, and identify opportunities to connect clients with specialists.
What you'll do#
- Proactively engage with clients in the branch and the community to identify their banking needs.
- Focus on client education and use technology to provide a helpful experience.
- Respond to client requests and assist with a full range of financial transactions.
- Listen to clients to understand their individual financial needs.
- Resolve and prevent banking problems for clients.
- Build and maintain relationships with internal partners to manage business opportunities and referrals.
What you'll need#
- Mutual Funds accreditation (Investment Funds in Canada or the Canadian Securities Course).
- A goal-oriented mindset and a commitment to putting clients first.
- Strong problem-solving skills and the ability to build relationships with people.
- Digital literacy across various devices including smartphones, tablets, and laptops.
- Flexibility, a willingness to learn, and strong personal ethics.
- Pursuing a degree in Business Administration, Finance, or Economics.
Location & details#
- Location: Oakville, Ontario, Canada.
- Employment type: Full-time.
- Modality: On-site.
- Compensation: Paid position.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
