About the role#
This is a full-time, paid internship for Summer 2027 based in Highland Heights, Ohio. You will work on-site with the Customer Experience team to support voice-of-customer initiatives and internal process improvement projects.
What you'll do#
- Support customer feedback programs, including CSAT and NPS initiatives.
- Research the end-to-end customer and employee experience to find areas for improvement.
- Identify root causes of service experiences and help the team develop solutions.
- Maintain project documentation, such as project plans and program specifications.
- Use data visualization tools to analyze and report on customer feedback.
- Help plan events for the Customer Advisory Board.
What you'll need#
- You are currently pursuing a degree in business, computer science, or a related field.
- You have strong analytical and problem-solving skills with an interest in working with data.
- You are comfortable using Excel to manipulate data.
- You possess good communication skills and want to grow your ability to present insights.
- You are organized and can manage multiple projects at the same time.
- You are a self-motivated person who works well independently.
- Experience with Power BI and SSMS is a plus.
Location & details#
- Location: Highland Heights, Ohio.
- Modality: On-site.
- Term: Summer 2027.
- Travel: 0%.
About Park Place Technologies
Park Place Technologies provides data center and networking optimization services. It supports over 21,000 companies across the globe. The firm focuses on infrastructure performance, hardware maintenance, and IT asset management. Founded in 1991, it operates as a privately held company based in Cleveland, Ohio. The workforce includes between 1,001 and 5,000 employees.
How to get in at Park Place Technologies
Applying to Park Place Technologies early gives you a distinct advantage because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can submit your materials among the first. You should aim to be in that initial group to ensure your resume gets seen. Reaching out to the recruiters behind the company roles directly improves your response rates compared to waiting in a queue. Intern Insider surfaces these specific contacts for you, allowing you to ask about the role or a referral with confidence. This approach helps you move past the standard application process.
