About the role#
As a Business Analyst Intern at Intelcom | Dragonfly, you will work on projects that influence our daily operations. You will gain hands-on experience in the logistics sector while contributing to real-world improvements. This role involves regular communication with stakeholders across Canada.
What you'll do#
- Analyze and document transportation and logistics processes to find ways to improve efficiency and save costs.
- Work with stakeholders to gather business requirements and align them with operational goals.
- Help develop and track key performance indicators (KPIs).
- Evaluate and implement improvements to our processes and technology.
- Draft business requirement documents to guide technology enhancements.
- Identify operational challenges and suggest data-driven solutions.
- Create and maintain documentation, such as process flows and user guides.
What you'll need#
- Current enrollment in the 3rd or 4th year of a bachelor's degree, or a master's degree, in logistics, supply chain management, or a related field.
- Strong analytical and problem-solving skills focused on operational processes.
- A desire to understand and optimize logistical and transportation systems.
- Strong communication and collaboration skills to share operational insights clearly.
Location & details#
- Location: Montreal, Quebec, Canada.
- Work Modality: On-site.
- Employment Type: Full-time, paid internship.
- Term: Rolling.
About Intelcom | Dragonfly
Intelcom | Dragonfly provides last-mile delivery services for the e-commerce sector. Founded in 1986 in Montreal, the company operates across Canada with additional locations in the Netherlands and Australia. It employs over 3,000 people to manage parcel delivery, route optimization, and logistics technology. The firm focuses on delivery visibility and customer experience from the hub to the doorstep.
How to get in at Intelcom | Dragonfly
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