About the role#
Harmony United Psychiatric Care offers a structured Psychiatric Office Assistant Internship program designed for individuals looking to build a career in healthcare. This hands-on, unpaid program provides foundational training in medical office operations within a behavioral and mental health setting. Participants work under supervision to gain practical experience, with the program culminating in a Certificate of Completion after 600 hours of service.
What you'll do#
Interns receive structured training and mentorship to perform the following tasks:
- Manage professional phone communications and patient scheduling.
- Utilize Electronic Health Records (EHR) through the MEDENT system.
- Facilitate patient check-in and check-out procedures.
- Oversee patient flow and maintain the waiting area.
- Apply principles of professionalism, discretion, and patient confidentiality.
- Assist with administrative duties such as faxing, copying, and filing.
- Gain exposure to medical terminology, insurance billing, and HIPAA compliance.
What you'll need#
- Must be at least 18 years of age and a High School graduate.
- No prior healthcare or office experience is required.
- Ability to commit to a consistent schedule, with a minimum of 20 hours per week.
- Must pass a basic screening, including a background check and drug testing.
- Strong motivation to gain experience for professional development in the healthcare field.
Location & details#
- Location: West Palm Beach, Florida.
- Work Modality: On-site.
- Program Duration: 3 to 6 months (600 hours total).
- Compensation: This is a voluntary, unpaid internship.
- Policy: Harmony United Psychiatric Care maintains a drug-free workplace; pre-joining and random drug screenings are required.
