About the role#
The Psychiatric Office Assistant Internship at Harmony United Psychiatric Care is a hands-on program designed for individuals looking to build a career in healthcare. This program provides foundational exposure to medical office operations within a behavioral and mental health setting. Participants receive mentorship and structured training, culminating in a Certificate of Completion after 600 hours of service. This is a voluntary, unpaid internship.
What you'll do#
- Perform professional phone etiquette and manage patient scheduling.
- Assist with patient check-in and check-out procedures.
- Manage patient flow and the waiting area environment.
- Utilize Electronic Health Record (EHR) systems, specifically MEDENT.
- Gain an understanding of the basics of psychiatric services, medical terminology, and insurance billing.
- Handle administrative tasks including faxing, copying, and filing while maintaining HIPAA compliance and patient privacy.
What you'll need#
- Must be at least 18 years of age and a high school graduate.
- No prior healthcare or office experience is required.
- Ability to commit to a consistent, full-time schedule of at least 20 hours per week, with 10-hour work days.
- Must pass a basic screening, including a background check and a pre-joining drug test.
- Majors in Psychology, Public Health, Health Administration, Nursing, Biomedical Sciences, Human Resources, Communications, or Sociology are encouraged to apply.
Location & details#
- Location: Gainesville, Florida.
- Modality: On-site.
- Term: Rolling admissions for a 3 to 6-month duration.
- Policy: This position is subject to a comprehensive drug-free workplace policy.
