About the role#
As an Associate Digital Product Management Intern, you will join a 10-week summer program within the Enterprise Technology Services organization. You will work at the intersection of business, technology, data, and design to help teams define strategy and deliver products. This role provides exposure to product strategy, Agile execution, and data-informed decision-making while you contribute to initiatives that shape customer and colleague experiences.
What you'll do#
- Support Product Managers in defining, refining, and prioritizing product requirements, features, user stories, and acceptance criteria.
- Assist with customer discovery, stakeholder interviews, user research, and usability testing to inform product decisions.
- Monitor risks, dependencies, capacity considerations, and impediments to delivery, escalating issues as needed.
- Collaborate with engineering, design, analytics, risk, security, and business teams to support product delivery.
- Facilitate or document technical discussions related to architectural approach, system design, roadmap tradeoffs, and implementation planning.
What you'll need#
- Currently enrolled in a full-time Bachelor’s degree program in software engineering, business, MIS, or Business Analytics.
- Strong analytical and problem-solving skills with the ability to evaluate information and identify patterns.
- Experience using tools such as JIRA, Confluence, Miro, Figma, Excel, PowerPoint, Tableau, or Power BI.
- Understanding of AI concepts, including prompt design, model capabilities, and responsible AI practices.
- Familiarity with customer journeys, user-centered design, feature prioritization, product strategy, and requirements definition.
Location & details#
- Location: Phoenix, Arizona, United States.
- Term: Summer 2027.
- Modality: Hybrid, on-site, or remote options available.
- Employment: Full-time internship.
- Compensation: This is a paid position.
- Sponsorship: Visa sponsorship is not provided for this role.
About American Express
American Express is a globally integrated payments company that provides products, insights, and experiences to customers and businesses. Founded in 1850, the firm maintains its headquarters in New York. It employs over 99,000 people and operates as a public company. Its core operations include network services, merchant services, corporate cards, and business travel.
How to get in at American Express
Securing an internship at American Express requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing often provides a distinct advantage in the selection process. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can send a thoughtful inquiry or request a referral, which is a far more effective strategy than waiting for a response from a general queue.
