About the role#
Airbus Helicopters is seeking a long-term, multi-semester intern to join the Customer Training Team in Grand Prairie, Texas. This role focuses on evaluating existing business processes, identifying inefficiencies, and implementing solutions to improve operations. You will work on-site and contribute to data governance, system integration, and customer service initiatives.
What you'll do#
- Evaluate business processes and identify deficiencies or inefficiencies.
- Design and implement business solutions using the Google platform.
- Optimize the scheduling platform with AHTA platforms.
- Support data governance initiatives and compliance processes.
- Provide customer service to visitors at the facility.
- Assist the administration team with service-oriented tasks.
- Identify system integration challenges and recommend automation for manual tasks.
- Review customer training course outlines and documentation.
What you'll need#
- Currently enrolled in a university degree program, specifically in Business Administration, Communications, or Media Studies.
- Must be local to the DFW metro area and attending school there.
- Proven experience in customer service.
- Proficiency with MS Office and web-based applications.
- Ability to communicate effectively in English, both verbally and in writing.
- Ability to collaborate with diverse teams and resolve conflicts professionally.
- Detail-oriented approach with the ability to focus on the big picture.
Location & details#
- Location: Grand Prairie, Texas.
- Modality: 100% on-site.
- Employment: Full-time internship.
- Sponsorship: Must be authorized to work in the United States without current or future visa sponsorship.
About Airbus
Airbus manufactures aircraft and aerospace components for commercial, defense, and space sectors. The company produces civil and military rotorcraft alongside airliners. It operates globally with a workforce exceeding 88,000 employees. The headquarters are located in Blagnac Cedex, France.
How to get in at Airbus
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