About the role#
This position focuses on client-centered service and problem-solving within our branch. You will act as an ambassador for the bank, helping clients manage their everyday banking needs and connecting them with specialists when necessary. Your work directly impacts client satisfaction and loyalty by creating helpful, memorable interactions.
What you'll do#
- Engage with clients throughout the branch and the local community to identify banking needs.
- Provide advice and help clients with a full range of financial transactions.
- Educate clients on our digital tools and demonstrate how to use them effectively.
- Take ownership of client issues by resolving current problems and preventing future ones.
- Build and maintain relationships with internal partners to identify and act on business opportunities.
What you'll need#
- A strong focus on putting clients first and a history of success in sales environments.
- Ability to solve problems and build rapport with people.
- Digital literacy across devices like smartphones, tablets, and laptops.
- Flexibility, a strong work ethic, and a desire to learn.
- Experience in the financial or service industry is preferred.
- Pursuing or holding a degree in Business Administration, Finance, or Economics.
Location & details#
- Location: Kawartha Lakes, Ontario, Canada.
- Work Modality: On-site.
- Schedule: Part-time (15 hours per week).
- Compensation: This is a paid position.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
