About the role#
This position focuses on client-centered sales and problem-solving. You will assist clients with their everyday banking, credit, and investment needs. As an ambassador for the branch, you will help clients reach their goals by providing advice and demonstrating digital banking tools. You will also work with partners to ensure clients receive the right support for their specific financial situation.
What you'll do#
- Engage with clients in the branch and the community to uncover banking needs.
- Provide advice and identify opportunities for sales or referrals.
- Help clients with financial transactions and respond to their inquiries.
- Teach clients how to use digital banking tools to improve their experience.
- Listen to client needs and take ownership of resolving or preventing banking problems.
- Maintain relationships with internal partners to support business growth.
What you'll need#
- Mutual Funds accreditation, such as the Investment Funds in Canada or the Canadian Securities Course.
- A focus on putting clients first and a history of success in target-driven sales environments.
- Strong problem-solving skills and the ability to build rapport with people.
- Flexibility, a willingness to learn, and strong personal ethics.
- Digital literacy across various devices like smartphones, tablets, and laptops.
- Availability to work all open business hours.
- Experience building client relationships within the financial or service industry is preferred.
Location & details#
- Location: Dawson Creek, British Columbia, Canada.
- Employment type: Full-time.
- Compensation: Paid position.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
