About the role#
The Technology Intern (Transformation) supports initiatives that help the organization adopt new technologies, improve processes, and strengthen governance practices. You will work alongside technology and business professionals to gain hands-on experience in artificial intelligence, process improvement, and business operations. This role involves research, documentation, meeting coordination, and process mapping to help the organization navigate technology-driven change.
What you'll do#
- Administer AI governance activities by tracking intake, coordinating meetings, and managing follow-up items.
- Maintain governance records, templates, trackers, and supporting documentation.
- Prepare governance materials, presentations, reports, and meeting agendas.
- Conduct research on AI governance practices, emerging technologies, and industry trends.
- Document current-state business processes, workflows, roles, and responsibilities.
- Create and maintain process maps, workflow diagrams, and transformation documentation.
- Gather information from stakeholders through workshops, interviews, and discussions.
- Document business requirements, feedback, and project decisions.
- Support project coordination by maintaining project plans, meeting notes, and status updates.
- Collaborate with team members across various technology and business functions.
What you'll need#
- Current enrollment in or recent completion of a university or college program in Business Administration, Business Technology Management, Information Systems, Digital Transformation, Technology Management, Commerce, Computer Science, Engineering, or a related discipline.
- A strong interest in technology, artificial intelligence, process improvement, or business transformation.
- Strong organizational skills and attention to detail.
- Ability to gather, organize, and document information clearly.
- Strong written and verbal communication skills.
- Analytical thinking and problem-solving abilities.
- Proficiency in Microsoft Office tools, including Excel, PowerPoint, Word, and Teams.
- Curiosity, initiative, and a willingness to learn new concepts and processes.
Location & details#
- Location: Toronto, Ontario, Canada.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: $25.64 to $33.33 per hour.
- Term: Rolling.
About CNA Insurance
CNA Insurance provides commercial property and casualty insurance products. The company serves businesses and professionals across the United States, Canada, and Europe. It maintains a focus on sectors such as healthcare, manufacturing, technology, and construction. Based in Chicago, Illinois, the firm employs between 5,001 and 10,000 people.
How to get in at CNA Insurance
Applying to CNA Insurance early is a practical way to ensure your resume is reviewed before the applicant pool grows. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your application in among the first. This timing often makes a difference in whether your profile is seen by the hiring team. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can ask about the role or a potential referral. Connecting with the right person at CNA Insurance often provides more clarity than submitting to a general queue.
