About the role#
As an Automation Engineer Co-op, you will help identify opportunities to simplify, streamline, and automate business processes. You will work alongside business stakeholders and technology teams to analyze current workflows, uncover inefficiencies, and build solutions that reduce manual effort. This role focuses on digital transformation and operational excellence, allowing you to gain hands-on experience with modern automation, artificial intelligence, and low-code platforms.
What you'll do#
- Analyze business processes to identify bottlenecks and automation opportunities.
- Document current workflows and support the design of future-state automated processes.
- Collaborate with stakeholders to gather requirements and understand operational challenges.
- Design, develop, test, and support automation solutions using approved tools.
- Build workflows, integrations, and reporting dashboards to improve productivity.
- Monitor solution performance and identify opportunities for optimization.
- Create and maintain technical documentation and user guides.
- Support data collection and analysis to evaluate the impact of automation initiatives.
- Research emerging automation and AI technologies to share recommendations with the team.
- Participate in continuous improvement and digital transformation initiatives.
What you'll need#
- Currently pursuing an undergraduate degree in Computer Science, Information Technology, Engineering, Business Technology Management, Data Analytics, or a related field.
- Understanding of process improvement, workflow design, and operational efficiency concepts.
- Familiarity with low-code technologies such as Microsoft Power Platform, Power Automate, or Power Apps.
- Basic knowledge of data analysis tools like Excel, Power BI, or SQL.
- Exposure to scripting or programming languages such as Python, JavaScript, or PowerShell.
- Strong analytical, problem-solving, and communication skills.
- Ability to learn new technologies quickly.
- Experience gained through academic projects, internships, hackathons, or personal projects is preferred.
- Exposure to Generative AI tools, process mapping software like Visio, and system integration concepts is a plus.
Location & details#
- Locations: Toronto, ON; Waterloo, ON; Boston, MA.
- Term: Winter 2027 (January 5, 2027, through December 16, 2027).
- Modality: Hybrid (in-office presence required on designated days).
- Status: Full-time, paid position.
About Manulife
Manulife is an international financial services group based in Toronto. The company operates as Manulife in Canada, Asia, and Europe and as John Hancock in the United States. It manages over 1.3 trillion dollars in assets for approximately 34 million customers. The organization employs more than 34,000 people and works with over 116,000 agents.
How to get in at Manulife
Securing an internship at Manulife requires speed, as early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This approach ensures your application is seen early in the process. You can also improve your chances by connecting with the people hiring for these roles. Intern Insider surfaces the recruiters behind Manulife positions so you can reach out directly to ask about the role or a referral. This direct outreach often yields better response rates than submitting an application into a general queue.
