About the role#
This co-op position supports the Accessibility Office at Amtrak. You will help advance programs and policies that ensure equal access to services for people with disabilities. This role involves analyzing data to find improvements, creating technical guidance, and assisting with communication materials.
What you'll do#
- Support accessibility initiatives and program planning.
- Analyze data from internal sources to identify areas for improvement.
- Review customer service complaints to find root causes.
- Examine station on-time performance data.
- Communicate your analysis results to the team.
- Travel to stations to observe customer interactions with employees.
What you'll need#
- Current enrollment in an undergraduate or graduate Engineering program.
- At least 3 years of academic undergraduate studies completed or senior status.
- A cumulative GPA of 2.8 or higher.
- Understanding of database technology principles.
- Ability to assess disparate situations and communicate findings effectively.
Location & details#
- Location: Washington, DC.
- Term: Fall 2026 and Winter 2027.
- Work Modality: On-site.
- Employment Type: Full-time.
- Travel: Up to 25%.
About Amtrak
Amtrak provides intercity passenger rail transportation across the United States and into three Canadian provinces. Founded in 1971, the company manages a network covering 21,000 route miles and serves over 500 destinations. It operates more than 300 trains daily with a workforce of over 13,000 employees. The headquarters is located in Washington, District of Columbia.
How to get in at Amtrak
Applying early is your best strategy for securing an internship at Amtrak because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. You gain a significant advantage by acting while others are still waiting for job boards to refresh. Reaching out to the right person is often more effective than submitting an application into a general queue. Intern Insider surfaces the recruiters behind Amtrak roles so you can reach out directly to ask about the position or a referral. This direct approach materially improves your response rates compared to standard online submissions.
