About the role#
Western National Insurance is hiring a Desktop Services Intern for the Summer 2027 program. You will work directly with the Desktop Services team to support daily operations and various IT projects. This is a paid, full-time internship based at our corporate office in Edina, Minnesota.
What you'll do#
- Act as the first point of contact for calls and walk-up service requests.
- Document, log, and resolve basic technical incidents.
- Collaborate with other service desk team members to address complex issues.
- Build relationships with internal customers by providing professional and helpful support.
- Communicate project progress clearly to stakeholders.
- Complete special projects and additional duties as assigned.
What you'll need#
- Two years of college experience is preferred.
- Strong time management skills to meet project deadlines.
- Clear communication skills and the ability to listen and ask relevant questions.
- Attention to detail and the ability to follow established processes.
- Proficiency with core systems, office equipment, and standard software packages.
- Ability to work on-site at our Edina office.
Location & details#
- Location: Edina, Minnesota.
- Term: Summer 2027.
- Work Modality: On-site.
- Compensation: $20.00 per hour.
- Note: Applicants must be authorized to work for any employer in the U.S. Sponsorship is not available for this role.
About Western National Insurance
Western National Insurance is a property and casualty insurance group based in Edina, Minnesota. Founded in 1901, the company provides personal and commercial coverage across 19 states. It also offers surety bonds in 38 states. The organization distributes its products through independent insurance agents and employs between 501 and 1,000 people.
How to get in at Western National Insurance
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