About the role#
Western National Insurance is seeking a UX Intern for our Summer 2027 program. You will join the Product Engineering team to support various design and research initiatives. This is a full-time, paid internship based in Edina, Minnesota.
What you'll do#
- Conduct interviews, usability testing, and surveys to understand agent needs.
- Evaluate workflows, navigation, accessibility, and visual consistency across agent portals.
- Identify ways to create a unified experience across portals and connected applications.
- Create user flows, journey maps, wireframes, and prototypes.
- Collaborate with product, engineering, QA, and business teams to turn feedback into design recommendations.
- Present findings and document reusable UX patterns.
What you'll need#
- Senior-level undergraduate or graduate student status in UX design, human-computer interaction, interaction design, information architecture, psychology, or a related field.
- Prior experience in UX design, user research, or product design.
- Experience creating wireframes, prototypes, user flows, or journey maps.
- Familiarity with Figma or a similar design tool.
- Strong communication and collaboration skills.
- A portfolio that shows your UX thinking, research, or design work.
Location & details#
- Location: Edina, Minnesota.
- Work modality: On-site.
- Compensation: $20.00 per hour.
- Sponsorship: We are unable to provide employment visa sponsorship.
About Western National Insurance
Western National Insurance is a property and casualty insurance group based in Edina, Minnesota. Founded in 1901, the company provides personal and commercial coverage across 19 states. It also offers surety bonds in 38 states. The organization distributes its products through independent insurance agents and employs between 501 and 1,000 people.
How to get in at Western National Insurance
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