Verizon Consumer Group: Customer Experience Internship

    Verizon logo

    Verizon

    10,001+ employeesFounded 1983Basking Ridge, NJIT Services and IT Consulting
    Actively hiringPaidSummer 2027IT Services and IT Consulting
    Apply Now

    Best applied by Sep 25

    Access our internships job board to view 10,000+ active internships.


    About the role#

    This is a full-time, 10-week summer internship within the Verizon Consumer Group. You will work on real-time projects that support business operations while gaining exposure to the broader Verizon ecosystem. This role is a hybrid position based in Basking Ridge, New Jersey.

    What you'll do#

    • Analyze customer journeys to identify friction points across digital and physical touchpoints.
    • Collaborate with product management, operations, and technology teams to design and deploy omnichannel solutions.
    • Collect, interpret, and synthesize customer feedback, behavioral data, and operational metrics.
    • Advocate for improvements that prioritize the customer experience.

    What you'll need#

    • Current enrollment in a Bachelor’s degree program with a graduation date between December 2027 and June 2028.
    • Good academic standing.
    • Ability to work full-time for 10 weeks between June 2027 and August 2027.
    • Authorization to work in the U.S. without the need for future sponsorship.
    • Willingness and ability to travel and relocate.
    • Strong written and verbal communication skills.
    • Experience in designing end-to-end customer or user journeys involving dynamic pricing, predictive value realization, or complex MarTech stacks.
    • Pursuing a degree in Business Administration, Marketing, or a related field.

    Location & details#

    • Location: Basking Ridge, New Jersey.
    • Modality: Hybrid, with a mix of remote work and office days as determined by your manager.
    • Compensation: $25.00 per hour.
    • Benefits: Eligible for 401(k) savings plan with company match and holiday pay.

    About Verizon

    Verizon operates as a public company providing information technology services and consulting. Founded in 1983, the firm maintains its headquarters in Basking Ridge, New Jersey. It specializes in telecommunications, entertainment services, and global security solutions. The organization employs over 10,001 people.

    LinkedInWebsiteCareers emailVerizon contact channels unlock with a free account
    All Verizon internships

    How to get in at Verizon

    Applying early to Verizon gives you a distinct advantage because recruiters review submissions before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often beats waiting in a digital queue. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.

    Get alerts for new Verizon internships
    Share

    Interns who landed roles with Intern Insider

    I went from juggling multiple tabs to having everything I needed on one platform. The convenience is unmatched and worth every penny.
    Setare M., System Integration Intern

    Setare M.

    System Integration Intern

    Finding the latest internships used to be a hassle. I'd have multiple sites and repos open at once, but with Intern Insider, everything's in one place, which has made my application process much faster and more organized.
    Kentaro B., Software Engineer Intern

    Kentaro B.

    Software Engineer Intern

    Apply to more than this one.

    10,000+ open internships in one place, with the deadlines and the people to email.

    Create free account
    Apply by Sep 25Apply Now