About the role#
This is a full-time, 10-week summer internship for students currently enrolled at NYU, Rutgers, NJIT, UT Dallas, UT Arlington, or Texas A&M. You will work on real-time projects within the Verizon Consumer Group, focusing on customer experience and journey optimization. This role is based in Basking Ridge, New Jersey, and operates on a hybrid schedule.
What you'll do#
- Analyze customer journey friction across both digital and physical touchpoints.
- Partner with product management, operations, and technology teams to support the deployment of omnichannel solutions.
- Gather, synthesize, and interpret customer feedback, behavioral data, and operational metrics.
- Advocate for customer-first enhancements based on your findings.
- Collaborate with mentors across various business units.
What you'll need#
- Current enrollment in a Bachelor’s degree program at NYU, Rutgers, NJIT, UT Dallas, UT Arlington, or Texas A&M.
- Graduation date between December 2027 and June 2028.
- Good academic standing.
- Ability to work full-time for 10 weeks during the summer of 2027.
- Authorization to work in the U.S. without the need for future sponsorship.
- Willingness and ability to travel and relocate.
- Clear, persuasive written and verbal communication skills.
- Project or work experience in designing end-to-end customer or user journeys.
- Majors in Business Administration, Marketing, or related fields are preferred.
Location & details#
- Location: Basking Ridge, New Jersey.
- Modality: Hybrid (includes work from home and assigned office days).
- Compensation: $25.00 per hour.
- Benefits: Eligible for the 401(k) Savings Plan with company match and holiday pay.
About Verizon
Verizon operates as a public company providing information technology services and consulting. Founded in 1983, the firm maintains its headquarters in Basking Ridge, New Jersey. It specializes in telecommunications, entertainment services, and global security solutions. The organization employs over 10,001 people.
How to get in at Verizon
Applying early to Verizon gives you a distinct advantage because recruiters review submissions before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often beats waiting in a digital queue. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
