About the role#
This internship focuses on client service and problem solving within a branch environment. You will assist clients with everyday banking, credit, and investment needs while representing the bank. The role requires collaboration with partners to help clients reach their goals.
What you'll do#
- Engage with clients throughout the branch and the community to identify banking needs and referral opportunities.
- Educate clients on banking tools and demonstrate how to use digital platforms.
- Respond to client requests and assist with financial transactions.
- Listen to clients to understand their individual needs.
- Resolve and prevent banking problems.
- Maintain relationships with partners to support business opportunities.
What you'll need#
- Mutual Funds accreditation, such as the Canadian Securities Course or Investment Funds in Canada.
- A focus on putting clients first and experience in a target-driven sales environment.
- Strong problem-solving and interpersonal skills.
- Flexibility, a desire to learn, and personal ethics.
- Digital literacy across devices like smartphones, tablets, and laptops.
- Bilingual proficiency in English and French.
- Availability to work all business hours.
- Enrollment in a Finance, Business Administration, or Economics program.
Location & details#
- Location: Saint John, New Brunswick, Canada.
- Work modality: On-site.
- Employment type: Full-time.
- Compensation: Paid position.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
