About the role#
The Client Benefits Intern will support direct service teams by helping clients access and maintain public benefits such as SNAP, TANF, RCA, and Medicaid. This role provides insight into the resettlement process and public policy in practice while assisting new arrivals in their journey toward self-sufficiency.
What you'll do#
- Assist the Client Benefits Specialist in managing and maintaining client public benefits.
- Liaise with local government agencies and Departments of Social Services.
- Contact clients to provide reminders regarding benefit interviews, renewals, and other appointments.
- Document and file notices and communications from the Department of Social Services.
- Compile and edit local resource sheets and benefits manuals for client use.
- Advocate for client needs with benefits program staff.
- Document activities in case files and provide administrative support.
What you'll need#
- Currently pursuing an undergraduate or graduate degree in fields such as Public Health, Human Resources, Sociology, Psychology, or Political Science.
- Strong written and verbal communication skills.
- Interpersonal skills suitable for engaging clients in a counseling role.
- Reliable, responsible, punctual, and professional conduct.
- Comfort working in a global setting.
- Preferred: Fluency in languages spoken by clients, such as Dari, Pashto, Arabic, Kiswahili, or French.
Location & details#
- Location: Charlottesville, Virginia, United States.
- Term: Fall 2026.
- Modality: On-site.
- This is an unpaid, full-time internship.
