Technical Enablement Specialist Intern

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    IBM

    10,001+ employeesArmonk, New York, NYIT Services and IT Consulting
    Actively hiringPaidrollingIT Services and IT Consulting
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    About the role#

    As a Technical Enablement Specialist Intern, you will join the IBM Z WSC Advisory team. This group supports worldwide IBM Z and LinuxONE clients, business partners, and internal teams. You will focus on the z/OS Communications Server workstreams, including networking, routing, and security. This role provides exposure to enterprise-class systems, IBM Z labs, and real client environments.

    What you'll do#

    • Analyze client environments and provide technical recommendations to improve system performance and security.
    • Partner with development teams to address specific client requests.
    • Coordinate with support resources to track client priorities and open issues.
    • Assist account teams during network-specific client engagements.
    • Design and run communications server workshops for clients and partners.
    • Develop educational materials and content for IBM Z events.
    • Create labs related to communication servers for internal and client use.
    • Manage project workflows using approved management tools.
    • Build client education pathways focused on the z/OS Communications Server.

    What you'll need#

    • Currently pursuing a Bachelor’s degree in Computer Science, Business Administration, Computer Engineering, Electrical Engineering, or a related field.
    • Proficiency in Python, Java, or C.
    • Working knowledge of IBM z/OS, Cobol, or JCL.
    • Familiarity with mainframe hardware, enterprise operating systems, and IT infrastructure.
    • Basic knowledge of networking and routing.
    • Strong written and verbal communication skills.
    • Analytical and problem-solving abilities.
    • Experience with AI tools for productivity.
    • Advanced skills in Microsoft Suite, especially for presentation design.
    • Familiarity with project management frameworks.
    • Ability to collaborate across functions in a large organization.
    • Client relationship management skills.

    Location & details#

    • Location: New York, New York, United States.
    • Modality: Hybrid.
    • Employment Type: Full-time internship.
    • Compensation: Paid position.

    About IBM

    IBM provides IT services and consulting to a global client base. The company develops technology solutions across areas such as cloud computing, security, analytics, and infrastructure. It operates as a public organization with more than 10,001 employees. The corporate headquarters are located in Armonk, New York.

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