About the role#
The Psychiatric Office Assistant Internship at Harmony United Psychiatric Care provides foundational exposure to medical office operations within a behavioral and mental health setting. This hands-on program is designed for individuals looking to gain professional experience in healthcare. Participants who complete the 600-hour program receive a Certificate of Completion and a reference letter. This is a voluntary, unpaid internship.
What you'll do#
Under supervision, you will gain practical training in clinical office operations, including:
- Performing professional phone etiquette and patient scheduling.
- Utilizing Electronic Health Records (EHR) through the MEDENT system.
- Managing patient check-in and check-out procedures.
- Overseeing patient flow and the waiting area.
- Learning the fundamentals of insurance billing and coding.
- Handling administrative tasks such as faxing, copying, and filing.
- Applying HIPAA compliance and maintaining patient privacy.
What you'll need#
- Must be at least 18 years of age.
- High School graduate.
- Ability to commit to a consistent schedule (minimum 20 hours per week, including 10-hour full office days).
- Motivation to gain healthcare experience for career development.
- Ability to pass a basic screening, including a background check and a pre-joining drug test.
- Preferred majors include Psychology, Health Administration, Nursing, Public Health, or Biomedical Sciences.
Location & details#
- Location: Jacksonville, Florida.
- Work Modality: On-site.
- Duration: 3 to 6 months (600 hours total).
- Drug-free workplace policy: The clinic enforces a drug-free policy, including pre-joining and random drug testing.
