About the role#
The Psychiatric Office Assistant Internship at Harmony United Psychiatric Care is a hands-on program designed for individuals looking to build a career in healthcare. This program provides foundational training in medical office operations within an outpatient mental health setting. Participants receive mentorship, structured training, and a Certificate of Completion after finishing 600 hours of service. This is an unpaid, voluntary position.
What you'll do#
- Manage front desk operations, including patient check-in and check-out procedures.
- Handle professional phone communication and patient scheduling.
- Oversee patient flow and the waiting area.
- Perform administrative tasks such as faxing, copying, and filing.
- Learn the basics of Electronic Health Records (EHR) and psychiatric services.
- Gain an introduction to insurance billing, coding, and medical terminology.
- Maintain strict adherence to HIPAA compliance and patient privacy standards.
What you'll need#
- Must be at least 18 years of age and a High School graduate.
- No prior healthcare or office experience is required.
- Ability to commit to a consistent schedule of at least 20 hours per week, with 10-hour full office days.
- Must pass a basic screening, including a background check and drug testing.
- Majors in Psychology, Health Administration, Public Health, Nursing, or Biology are welcome.
Location & details#
- Location: Coral Gables, Florida.
- Work Modality: On-site.
- Term: Rolling.
- Duration: 3 to 6 months (600 hours total).
