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    Data Science Intern (Customer Success)

    Cresta logo

    Cresta

    Turn customer conversations into a competitive advantage with the unified platform for human and AI agents.

    501-1,000 employeesFounded 2017Sunnyvale, CaliforniaSoftware Development
    Posted 69 days agoApply by Aug 26Actively hiringPaidRemote-friendlyrollingSoftware Development

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    About the role#

    Cresta is seeking a motivated Data Science Intern to join the Customer Success team. This role provides hands-on experience working with real-world data, building machine learning models, and supporting data-driven decision-making. You will collaborate with data scientists, engineers, and business stakeholders to solve meaningful problems in a technical, customer-facing environment.

    What you'll do#

    • Collect, clean, and preprocess structured and unstructured data.
    • Perform exploratory data analysis to identify trends and insights.
    • Build and evaluate machine learning models under guidance.
    • Develop data visualizations and dashboards to communicate findings.
    • Assist in deploying models and monitoring their performance.
    • Work with large datasets using Python, SQL, and cloud platforms.
    • Document processes, experiments, and results.
    • Participate in team demos, feedback sessions, and learning opportunities.

    What you'll need#

    • Currently enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, Mathematics, Statistics, or a related field.
    • Experience writing code in Python or another general-purpose language.
    • Strong interest in artificial intelligence, machine learning, or software engineering.
    • Basic understanding of statistics and machine learning concepts.
    • Familiarity with libraries such as Pandas, NumPy, Scikit-learn, or TensorFlow/PyTorch.
    • Experience with SQL and working with databases.
    • Strong analytical, problem-solving, and communication skills.

    Location & details#

    • This is a remote position based in the United States.
    • The internship is a paid, full-time role.
    • Hiring is conducted on a rolling basis.
    Relevant fieldsComputer ScienceData ScienceMathematicsStatistics

    About Cresta

    Founded in 2017 and headquartered in Sunnyvale, California, Cresta is a privately held software development firm with 201 to 500 employees. The company provides artificial intelligence and machine learning tools designed to assist contact center agents through real-time coaching and workflow automation. Its technology supports organizations like Carmax, Hilton, and Cox Communications in managing voice and chat interactions to optimize customer service operations.

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    Cresta logoCresta
    Open internships1
    Employees501-1,000 employees
    Founded2017

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