About the role#
The Customer Service Intern will support the team with daily operational activities to ensure retail customer orders are processed accurately and delivered on time. This role provides hands-on exposure to order management, supply chain operations, inventory allocation, and retail compliance. Interns will work alongside experienced team members, gain experience with enterprise business systems, and collaborate across departments to learn how products move through the retail supply chain.
What you'll do#
- Assist with the review and maintenance of customer purchase orders throughout the order lifecycle.
- Support product allocation, order entry, and shipment tracking activities.
- Monitor order status and identify exceptions for review by Customer Service team members.
- Maintain accurate sales order data within enterprise systems and track product movement from production to delivery.
- Support the work order process to ensure customer-specific packaging and retail compliance requirements are met.
- Monitor electronic data interchange (EDI) transactions and escalate processing issues.
- Prepare and maintain reports using Microsoft Excel to support operational decision-making.
- Collaborate with Customer Service, Supply Chain, Distribution Center, Compliance, and Order Management teams.
- Participate in continuous improvement initiatives and special projects.
What you'll need#
- Must be a college undergraduate Junior, Senior, or a Spring 2026 graduate.
- Currently pursuing a Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field.
- Proficiency in Microsoft Excel.
- Strong interest in building a career in customer service operations, supply chain, or retail operations.
- Ability to manage multiple tasks in a team-oriented environment.
- Strong organizational skills, attention to detail, and an analytical mindset.
- Excellent verbal and written communication skills.
Location & details#
- Location: Greensboro, North Carolina.
- Term: Fall 2026 (early September through December).
- Work Modality: On-site.
- Schedule: Part-time, 20 to 35 hours per week.
- Compensation: This is a paid internship.
About Centric Brands
Centric Brands is a global lifestyle brand collective founded in 1987. The company designs, sources, and markets apparel, accessories, and beauty products across various categories. It manages a portfolio of over 100 licensed and owned brands. Based in New York City, the company maintains a global presence with offices in North America, Europe, and Asia. It employs over 2,600 people.
How to get in at Centric Brands
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