About the role#
The Customer Service Intern will support day-to-day operational activities to ensure retail customer orders are processed accurately and delivered on time. This role provides hands-on exposure to order management, supply chain operations, inventory allocation, and retail compliance. Interns work alongside experienced team members to learn about enterprise business systems and cross-functional collaboration while tracking product movement from production to final delivery.
What you'll do#
- Assist with the review and maintenance of customer purchase orders throughout the order lifecycle.
- Support product allocation, order entry, and shipment tracking activities.
- Monitor order status and identify exceptions for review by Customer Service team members.
- Assist with maintaining accurate sales order data and monitoring electronic data interchange (EDI) transactions.
- Support the work order process to ensure customer-specific packaging and compliance requirements are met.
- Prepare and maintain reports using Microsoft Excel to support operational decision-making.
- Collaborate with Customer Service, Supply Chain, Distribution Center, Compliance, and Order Management teams.
- Participate in continuous improvement initiatives and special projects.
What you'll need#
- Current undergraduate Junior, Senior, or Recent Graduate (Spring 2026).
- Pursuing a Bachelor's degree in Business, Supply Chain Management, Operations Management, Logistics, or a related field.
- Proficiency in Microsoft Excel.
- Strong interest in building a career in customer service operations, supply chain, or retail operations.
- Ability to manage multiple tasks in a team-oriented environment.
- Strong organizational skills, attention to detail, and an analytical mindset.
- Excellent verbal and written communication skills.
Location & details#
- Location: Greensboro, NC.
- Modality: On-site.
- Term: Fall 2026 (early September through December 2026).
- Schedule: Part-time, 20-35 hours per week.
- Compensation: This is a paid internship.
- Note: Sponsorship is not available for this role.
