About the role#
The Assistant Director of Student Financial Aid joins the Enrollment Management team at Carnegie Mellon University. This role focuses on maintaining a service-oriented environment by providing clear responses to students, staff, and academic departments. The position involves managing daily office operations, preparing routine status reports, and participating in process improvements to ensure the timely awarding and disbursement of financial aid.
What you'll do#
- Investigate, analyze, and resolve individual student financial aid cases at both the undergraduate and graduate levels while ensuring compliance with federal and institutional regulations.
- Manage office operations, functions, and system processes, including providing statistical analysis and status reports.
- Oversee Federal Community Service hiring, payroll re-distributions, off-campus employer invoicing, and time card processing.
- Interface with departments to process awards and sponsored project expense allocations.
- Establish new endowed and need-based expendable awards in the financial aid application and endowed matching systems.
- Monitor and oversee the Outside Scholarship program, including receiving, posting, and crediting awards.
- Review eligibility for federal and state grants and coordinate communications with governing bodies.
- Oversee the Return to Title IV process for federal, state, and institutional aid.
What you'll need#
- A Bachelor’s degree in business, higher education administration, or a related field is required. A Master’s degree is highly desired.
- A minimum of three years of experience in accounting, enrollment, financial aid, or a related field is required.
- Experience in a selective private, research university is highly desired.
- Strong attention to detail and the ability to work independently with minimal supervision.
- Excellent communication skills and the ability to maintain composure while interacting with a varied population.
- Strong problem-solving, reasoning, and prioritization skills.
Location & details#
- Location: Pittsburgh, Pennsylvania.
- Work Modality: On-site.
- Employment Type: Full-time.
- Sponsorship: Applicants must be currently authorized to work for the university in the United States. Visa sponsorship is not available for this position.
