About the role#
This position supports the College of Arts and Sciences by assisting the Ticket Office and Front of House Supervisors. You will help ensure a positive experience for all patrons attending events. This is a part-time role offering 20 hours per week at $18.40 per hour.
What you'll do#
- Support the Ticket Office and Front of House Supervisors.
- Manage the Will Call table during events.
- Answer telephone calls and respond to voicemails.
- Use the ticketing system to assist patrons.
- Cross-train to work in both Ticket Office and Usher positions.
What you'll need#
- An active Federal Work Study (FWS) award.
- Enrollment as a student at American University.
- Close visual acuity for tasks like preparing tickets and viewing computer terminals.
- Ability to lift, carry, push, or pull objects up to 15 pounds.
- Comfort with repetitive motions of the wrists, hands, and fingers.
- One year of experience in customer service, such as retail or restaurant work, is preferred but not required.
Location & details#
- Location: Washington, DC (Main Campus and 4200 Wisconsin Campus).
- Modality: On-site.
- Term: Rolling.
About American University
American University is a higher education institution based in Washington, DC. Founded in 1893, the school holds a charter from Congress. It operates several academic divisions including the School of Public Affairs and the Kogod School of Business. The university employs between 1,001 and 5,000 people.
How to get in at American University
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