About the role#
As a Heat Pump Product Support Intern, you will join the Marketing and Product Management team to help develop technical training materials and support product improvement initiatives. You will gain hands-on experience in technical communication, refrigeration design, and applied HVAC technology. This role involves collaborating with Engineering and New Product Development teams to create instructional resources, support troubleshooting, and evaluate potential product enhancements.
What you'll do#
- Collaborate with subject matter experts to identify common product startup challenges and technical support needs.
- Develop technical training materials, including instructional manuals, presentations, videos, and online training modules.
- Research industry training materials and best practices to ensure resources meet technical standards.
- Assist with organizing training content for online learning platforms.
- Work with Product Management and Engineering to identify failing components and evaluate replacement solutions.
- Support product improvement by reviewing cost analysis, testing results, and technical recommendations.
- Develop testing plans to evaluate the functionality, reliability, and durability of replacement components.
- Document technical findings, testing procedures, and product performance observations.
- Present project outcomes and recommendations to leadership at the end of the internship.
What you'll need#
- Current student with junior or senior status pursuing a bachelor's degree in Mechanical Engineering, Electrical Engineering, Building Systems, HVAC Technology, Communications, or a related field.
- A GPA of 3.0 or higher.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong organizational, time management, and communication skills.
- Ability to work independently and manage multiple priorities.
- Interest in technical training, renewable energy, and HVAC or water heating systems.
- Ability to participate in hands-on demonstrations and technical activities.
- Authorization to work in the United States without sponsorship.
- Completion of junior or senior-level coursework is preferred.
- Familiarity with CAD, diagramming, or graphic design tools like SolidWorks, AutoCAD, Visio, or Adobe Illustrator is a plus.
Location & details#
- This internship is based in Fort Worth, Texas.
- The position is on-site, requiring work in both office and manufacturing environments.
- You may be required to wear personal protective equipment, such as safety shoes, hearing protection, and safety glasses, while on the manufacturing floor.
- Physical requirements include the ability to lift and carry up to 25 pounds, as well as the ability to stand for long periods.
About Watts Water Technologies
Watts Water Technologies produces water systems for residential, industrial, and municipal buildings. The company manufactures products for plumbing, HVAC, water quality, and drainage. Founded in 1874, the firm maintains its headquarters in North Andover, Massachusetts. It operates as a public company listed on the New York Stock Exchange.
How to get in at Watts Water Technologies
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