Title: Hourly Pooled - Student Financial Services Representative Location: Laramie, WY, USA Posted Date: 2026-09-21 Employment Type: Part time
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Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
At the University of Wyoming, we are committed to creating a supportive and enriching workplace.
JOB TITLE:
Student Financial Services Representative
JOB PURPOSE:
Provide front counter customer service support for Student Financial Services, as well as participate in outreach and financial wellness events.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Staff the front counter and assist visitors in person, by phone, and via email.
• Monitor shared email inbox and respond promptly or route inquiries to appropriate staff.
• Represent the office at orientations, workshops, resource fairs, and other outreach events.
• Discuss financial topics with students and families in a clear, professional, and supportive manner.
• Serve as a peer counselor to help improve financial literacy across campus.
• Provide general office support as needed.
COMPETENCIES:
• Ability to learn
• Attention to detail
• Consistency
• Initiative
• Service orientation
• Teamwork
• Sensitivity
MINIMUM QUALIFICATIONS:
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Be a student on UW’s main campus who can work 15-20 hours per week during the academic year. Summer hours and those outside the traditional semester block may be available if interested.
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Have strong communication and customer service skills
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Be comfortable discussing financial topics and learning new information
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Be professional, reliable, and detail-oriented
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Work independently and as part of a team
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Be familiar with Microsoft Office Suite (especially Outlook and Excel)
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Ability to lift 25 pounds, with or without reasonable accommodations
DESIRED QUALIFICATIONS:
Preferred candidates have some office-related and customer service experience, but we will consider other experience. Preference may be given to candidates who anticipate remaining enrolled at UW beyond May 2027, given the breadth of training and knowledge required for the position.
REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
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Resume
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Contact information for two references (preferably work-related)
WORK LOCATION:
On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email .
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit
Student Financial Services is seeking a student employee to provide high-quality customer service to students, families, and campus partners. In this role, you will serve as the first point of contact for questions related to student accounts, billing, payments, scholarships, financial aid, and other financial matters. For fall 2026 semester, we specifically need someone who can work Monday and Wednesday (prefer 9:30 to 4:30) and Friday (9:30 to 1:30).
About University of Wyoming
The University of Wyoming is an educational and research institution based in Laramie. Founded in 1886, the university maintains a staff of nearly 5,000 employees. It serves as a center for academic study and research. The campus is located at the intersection of Ninth and Ivinson.
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