About the role#
The Federal Work-Study Student Assistant supports the Student Financial Services department. You will assist with student outreach, document management, and administrative projects that promote financial aid completion and student success.
What you'll do#
- Conduct outbound calls to students regarding FAFSA requirements, deadlines, and checklist items.
- Provide account balance reminders and encourage the resolution of enrollment-related requirements.
- Refer students to a Student Financial Services Representative when they need additional guidance or counseling.
- Upload documents into the Student Financial Planning system.
- Support managers with special projects including spreadsheets, trackers, and reports.
What you'll need#
- Eligibility to participate in the Federal Work-Study Program.
- Current enrollment with satisfactory academic progress.
- Strong verbal and written communication skills.
- Ability to interact professionally with students, faculty, and staff.
- Comfort conducting outbound phone calls and providing customer service.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality regarding sensitive student information.
- Basic computer proficiency, including Microsoft Office applications, and the ability to learn new software systems.
Location & details#
- Location: 79 New Montgomery Street, Room 822, San Francisco, California.
- Work schedule: 5 to 20 hours per week, depending on your class schedule.
- Pay rate: $19.61 per hour.
- Term: Rolling, from your starting term through graduation.
- Benefits: Paid sick leave.
About Academy of Art University
Academy of Art University is a private art and design institution based in San Francisco. Founded in 1929, it currently serves over 18,000 students across 21 areas of study. The university employs a faculty of industry professionals to teach degree programs ranging from associate to master levels. It is the largest accredited private art and design university in the nation.
How to get in at Academy of Art University
Securing an internship at Academy of Art University requires timing and direct engagement. Because roles at large institutions fill quickly, Intern Insider sends an instant alert the moment a position is published, allowing you to apply among the first candidates before the application pile grows. Early applicants often receive more attention from hiring teams. You can also improve your visibility by reaching out to the people managing these roles. Intern Insider surfaces the recruiters behind Academy of Art University positions, giving you the chance to ask about the role or request a referral. This direct approach often leads to better response rates than submitting a resume into a general queue.
