About the role#
This paid internship offers students the chance to gain practical experience in a manufacturing environment. You will work alongside IT professionals to support systems, hardware, and infrastructure. This role provides exposure to end-user support, cybersecurity, and enterprise applications while you build your technical and problem-solving skills.
What you'll do#
- Provide first-level technical support for employees at the York facility.
- Serve as the initial contact for IT support requests to triage and resolve issues.
- Troubleshoot hardware, software, printers, mobile devices, and network connectivity.
- Set up, deploy, and maintain computers and technology equipment.
- Manage user accounts, password resets, and access permissions.
- Maintain IT asset inventories and software licensing records.
- Participate in hardware upgrades and technology refresh initiatives.
- Write and update technical documentation, user guides, and standard operating procedures.
- Support projects involving infrastructure, systems, and business applications.
- Test and implement new technologies while identifying ways to improve user experience.
- Follow cybersecurity and data protection practices to support compliance.
What you'll need#
- Current pursuit of a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Engineering Technology, or a related field.
- Basic understanding of computer hardware, software, networking, and Microsoft Office.
- Strong analytical and troubleshooting skills.
- Effective communication and customer service abilities.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Experience with Windows operating systems and Microsoft technologies is preferred.
- Familiarity with IT ticketing systems or technical support environments is a plus.
- Exposure to networking, cybersecurity, or system administration is beneficial.
- Previous experience through internships, academic projects, or campus organizations is preferred.
Location & details#
- Location: York, Pennsylvania.
- Term: Summer 2027.
- Modality: On-site.
- Employment type: Full-time.
- Sponsorship: Not available.
About RHI Magnesita
RHI Magnesita supplies refractory products and systems for industrial processes that exceed 1,200 degrees Celsius. The company serves the steel, cement, glass, and non-ferrous metal industries. It manages a vertically integrated value chain from raw material extraction to finished products. Based in Vienna, Austria, the firm operates globally and employs over 10,000 people. It maintains listings on the London and Vienna stock exchanges.
How to get in at RHI Magnesita
Applying early to RHI Magnesita gives you a distinct advantage because recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right people often yields better results than submitting a resume into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
