About the role#
This End User Support Co-op position is an on-site role based in Cambridge, Massachusetts. You will work with the End User Services team to support hardware and software needs. This role requires U.S. citizenship. You will work independently with moderate oversight to maintain systems and equipment.
What you'll do#
- Perform installations, repairs, upgrades, and backups.
- Handle telephone installations and removals.
- Set up Audio/Visual equipment for conference rooms.
- Troubleshoot software and hardware issues.
- Resolve moderately complex technical problems.
- Maintain and update hardware and software asset inventory databases.
What you'll need#
- Active pursuit of a bachelor's degree in Cybersecurity, Computer Science, Management Information Systems, or a related field.
- Experience with Mac and PC hardware, including laptops and desktops.
- Understanding of Windows 11, Windows Server, Active Directory, macOS, and Linux.
- Experience with MS Office Suite and Outlook.
- Foundational knowledge of network principles like TCP/IP and LAN/WAN.
- Familiarity with networking essentials, including ports, protocols, DHCP, DNS, switching, routing, and firewalls.
- Experience with Atlassian tools such as Jira, Confluence, and Bitbucket.
Location & details#
- Location: Cambridge, Massachusetts.
- Terms: Winter 2027 and Summer 2027.
- Modality: On-site.
- Employment: Full time, paid.
About Raytheon Technologies
Raytheon Technologies operates within the aviation and aerospace component manufacturing industry. The company functions as a public organization with a workforce exceeding 10,000 employees. It focuses on scientific research and complex problem solving. The entity currently operates under the name RTX.
How to get in at Raytheon Technologies
Applying to RTX early provides a distinct advantage because recruiters review initial submissions before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, ensuring you can apply among the first. Reaching out to the specific people managing these roles often improves your response rate compared to submitting into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a potential referral.
