About the role#
We are looking for a student to join our Disability Operations team for the Summer 2027 term. You will work with our team to help manage disability claims and support our clients. This role is a full-time, paid position based in Toronto. You will work in a hybrid environment.
What you'll do#
- Collaborate with Case Managers, Disability Specialists, and Associate Managers.
- Contact Plan Members, Plan Sponsors, medical professionals, and vendors through phone calls and written communication.
- Conduct functional telephone interviews with Plan Members.
- Maintain accurate and current claim files.
- Process invoice payments and update banking information for Plan Members.
What you'll need#
- Current enrollment in an undergraduate program, specifically in Nursing, Health Sciences, or Mental Health.
- Experience in administrative work or customer service.
- Basic understanding of health insurance and claims processing.
- Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Ability to manage multiple tasks and work both independently and within a team.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Summer 2027.
- Modality: Hybrid.
- Employment type: Full-time, paid internship.
About Manulife
Manulife is a public financial services organization headquartered in Toronto that provides insurance and asset management solutions. The company maintains operations across Canada, Asia, and Europe while conducting business as John Hancock within the United States. With a workforce exceeding 10,000 employees, the firm manages over $1.3 trillion in assets for approximately 34 million global customers.
