About the role#
This internship offers hands-on experience in the Guest Services Department at Grand Traverse Resort and Spa. You will learn the fundamentals of hospitality by managing the guest welcome, handling luggage, and supporting daily resort operations. This role requires a flexible schedule of 30 to 40 hours per week and involves both indoor and outdoor work in various weather conditions.
What you'll do#
- Greet guests upon arrival and assist with their departure.
- Transport, log, and store guest luggage.
- Deliver VIP and guest amenities to rooms.
- Secure and manage incoming shipping packages.
- Maintain the cleanliness and appearance of resort vehicles, the front entrance, and the lobby.
- Operate and valet park guest vehicles.
- Coordinate guest laundry and dry-cleaning services.
- Stay informed about resort functions, local events, and area attractions to assist guests.
- Build working relationships across resort departments.
- Complete internship projects and attend bi-weekly intern and committee meetings.
- Communicate operational needs and guest feedback to supervisors.
What you'll need#
- Current enrollment at a college or university with the requirement to receive academic credit for the internship.
- Minimum age of 21.
- A valid Chauffer or CDL license with a Passenger Endorsement.
- A clean driving record: no alcohol or drug-related convictions in the last 3 years, no more than 6 points in moving violations, and no license revocations in the last 36 months.
- Basic computer skills and previous customer service experience.
- Ability to lift up to 75 pounds and stand for extended periods.
- Ability to pass a background check and drug screen.
Location & details#
- Location: Acme, Michigan.
- Term: Summer 2027.
- Status: Paid, full-time internship.
About Grand Traverse Resort and Spa
Grand Traverse Resort and Spa is a hospitality destination located near Traverse City, Michigan. Founded in 1980, the property occupies 900 acres along the shores of Grand Traverse Bay. It maintains nearly 600 rooms and 86,500 square feet of meeting space. The resort operates 54 holes of golf, a spa, and multiple dining venues.
How to get in at Grand Traverse Resort and Spa
Applying early gives you a distinct advantage at Grand Traverse Resort and Spa because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can be among the first to apply before the applicant pool grows. This helps you avoid the common frustration of submitting your resume after the initial review phase has already begun. You can also reach out to recruiters directly to ask about the role or a potential referral, which often improves your response rate. Intern Insider surfaces the specific recruiters behind these roles, allowing you to bypass the general queue and connect with the people actually making the hiring decisions.
