About the role#
Join the team at Aerie Restaurant & Lounge for a hands-on hospitality management internship. You will work directly with the Restaurant Manager to oversee daily operations, monitor service on the floor, and assist with private events. This role runs from May through November 2027 and focuses on developing leadership, organizational, and sales skills in a high-volume dining environment.
What you'll do#
- Supervise and train staff to maintain high morale and consistent service standards.
- Monitor guest satisfaction daily and handle feedback.
- Manage administrative tasks including payroll, work orders, requisitions, and disciplinary forms.
- Ensure compliance with state liquor laws and sanitation regulations.
- Perform opening and closing procedures for the restaurant.
- Collaborate with event planners to execute private dining functions.
- Operate the MICROS computer system and handle cash or bank keys as assigned.
- Attend bi-weekly intern meetings and complete required internship projects.
- Support management decisions and assist team members to meet guest needs.
What you'll need#
- Current enrollment in a university, college, or community college with the ability to receive academic credit for this internship.
- A minimum of 6 months of experience in a supervisory role is preferred.
- Knowledge of food and beverage service, cost control, labor control, and sales techniques.
- Strong communication skills and a positive, motivated attitude.
- Ability to multi-task and work effectively under pressure.
- Physical ability to stand for long periods and carry food and beverage trays.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to pass a background investigation and drug screen.
Location & details#
- Location: Acme, Michigan.
- Term: Summer and Fall 2027.
- Modality: On-site, full-time (30-40+ hours per week).
- Compensation: This is a paid internship.
About Grand Traverse Resort and Spa
Grand Traverse Resort and Spa is a hospitality destination located near Traverse City, Michigan. Founded in 1980, the property occupies 900 acres along the shores of Grand Traverse Bay. It maintains nearly 600 rooms and 86,500 square feet of meeting space. The resort operates 54 holes of golf, a spa, and multiple dining venues.
How to get in at Grand Traverse Resort and Spa
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