Retail Operations Intern

    Grand Traverse Resort and Spa logo

    Grand Traverse Resort and Spa

    501-1,000 employeesFounded 1980Acme, MIHospitality
    Actively hiringPaidSummer 2027Hospitality
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    Best applied by Nov 3

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    About the role#

    This is a hands-on internship at Grand Traverse Resort and Spa. You will spend your time in our Gallery of Shops, learning daily retail operations while interacting with guests. Beyond store management, you will gain exposure to the product buying process by sitting in on meetings with vendors. This position requires 30-40 hours per week.

    What you'll do#

    • Assist guests with needs and provide product suggestions to help close sales.
    • Maintain knowledge of merchandise, including pricing, quality, and features.
    • Receive incoming stock and organize the outlet according to set procedures.
    • Work with the Retail Manager on buying and merchandising tasks.
    • Perform opening and closing procedures for the shop.
    • Complete internship projects, attend bi-weekly meetings, and participate in customer service training.
    • Maintain a clean work environment and follow resort grooming and dress standards.
    • Communicate clearly with co-workers and complete all assigned tasks.

    What you'll need#

    • Current enrollment at a university, college, or community college with eligibility for academic credit.
    • Experience in customer service or a related field.
    • Strong communication skills and a positive attitude.
    • Ability to multi-task and work well both independently and as part of a team.
    • Basic computer skills.
    • Ability to stand for 8-10 hours and lift up to 50 pounds.
    • Ability to pass a background investigation and a drug screen.

    Location & details#

    • Location: Acme, Michigan.
    • Term: Summer 2027.
    • Work Modality: On-site.
    • Schedule: Flexible, including days, evenings, weekends, and holidays.
    • Status: Full-time and paid.
    Relevant fieldsOther

    About Grand Traverse Resort and Spa

    Grand Traverse Resort and Spa is a hospitality destination located near Traverse City, Michigan. Founded in 1980, the property occupies 900 acres along the shores of Grand Traverse Bay. It maintains nearly 600 rooms and 86,500 square feet of meeting space. The resort operates 54 holes of golf, a spa, and multiple dining venues.

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