About the role#
As a Software Developer Intern on the Genesys Cloud team, you will join a team focused on delivering new features for our product. You will work in a development environment that ships software while maintaining a friendly culture. This position offers exposure to leaders across our Cloud business and provides an opportunity to build technical skills.
What you'll do#
- Design, develop, and test features to meet customer business needs.
- Ensure features maintain high scalability, availability, and reliability.
- Write and maintain unit, integration, and acceptance tests.
- Participate in collaborative code reviews with other developers.
- Understand and comply with HIPAA Security and Privacy Laws.
- Adhere to the Genesys Code of Business Conduct and Ethics.
What you'll need#
- Active enrollment in a Bachelor’s or master’s degree program in Computer Science or a related technical discipline.
- Strong proficiency in TypeScript, including modern development practices.
- Familiarity with AWS backend technologies and services.
- Experience with Vue.js or other TypeScript-based UI frameworks.
Location & details#
- This is a full-time, paid internship for the Summer 2027 term.
- The role is based in Toronto, Ontario.
- We follow a hybrid work model, requiring presence in the downtown Toronto office 1 to 2 days per week based on business needs.
About Genesys
Genesys provides software for customer and employee experience management. The company operates a platform called Genesys Cloud that uses AI to connect data and systems for organizations. It serves over 8,000 clients across more than 100 countries. The firm maintains a global presence with its headquarters in Menlo Park, California, and employs over 8,600 people.
How to get in at Genesys
Securing an internship at Genesys requires speed, as early applicants often gain visibility before the candidate pool becomes crowded. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, helping you apply among the first. This proactive approach ensures your materials reach the team while they are still actively reviewing new submissions. Reaching out to the right person can also make a difference in your application process. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the role or a referral. This direct contact often improves response rates compared to submitting through a general portal.
