About the role#
As a Business Analyst Intern in the Digital Retail Lending department, you will play a key role in supporting technology initiatives. This position involves bridging the gap between business needs and technical execution by documenting requirements, supporting product discovery, and assisting with production support and defect triage. You will work closely with cross-functional teams to ensure the successful delivery of retail lending solutions.
What you'll do#
- Gather, clarify, and document business, functional, and non-functional requirements for retail lending technology initiatives.
- Support product discovery, process analysis, and solution definition by translating business needs into user stories and acceptance criteria.
- Manage and maintain product backlogs, priorities, and dependencies across cross-functional teams.
- Create and maintain essential project artifacts including process maps, requirements documents, feature briefs, and presentation materials.
- Participate in agile ceremonies such as backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives.
- Assist with test scenario definition, user acceptance testing, defect triage, and validation of delivered capabilities.
- Support production issue analysis and coordinate with delivery teams to document defects and capture business impact.
What you'll need#
- Currently pursuing a Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- Strong analytical, problem-solving, and communication skills.
- Familiarity with agile delivery practices and tools such as Jira and Confluence.
- Understanding of software delivery concepts including APIs, system integrations, data flows, and testing practices.
- Ability to organize and prioritize work, manage multiple tasks, and follow through in a fast-paced environment.
- Experience with process mapping, data analysis, or reporting tools such as Excel, Power BI, or Visio is considered an asset.
Location & details#
- Location: Toronto, Ontario, Canada.
- Work Modality: Hybrid.
- Commitment: Full-time.
- Term: Rolling.
About EQ Bank | Equitable Bank
EQ Bank is a Canadian financial services company based in Toronto. Founded in 1970, it operates as the seventh largest Schedule I bank in the country by assets. The company manages approximately 150 billion dollars in assets and serves nearly 4 million customers. It specializes in residential and commercial lending, equipment leasing, and digital banking services.
How to get in at EQ Bank | Equitable Bank
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