About the role#
Dee Zee is hiring an IT Operations Intern for the Summer 2027 term. This position runs from June 1 through September 3, 2027, with start and end dates flexible based on your availability. You will work on-site in Des Moines to support our daily technology needs and gain hands-on experience with hardware, software, and networking. This role involves occasional work in production areas where you may encounter dust, noise, and varying temperatures.
What you'll do#
- Respond to user inquiries through phone, email, and our work order system.
- Install and configure computers, printers, and other devices under supervision.
- Troubleshoot routine hardware and software issues, escalating complex problems to IT Support Technicians.
- Support users with printing issues, including laser and label printers.
- Assist with network cabling tasks such as running, labeling, and terminating cables.
- Perform simple fixes like installing updates and replacing peripherals.
- Update and maintain documentation and knowledge base articles.
- Track inventory and organize equipment.
- Support the IT team with projects and process improvements.
What you'll need#
- Current enrollment in a degree program for Information Technology, Computer Science, Information Systems, or a related field.
- Foundational knowledge of Windows Desktop Operating Systems.
- Basic understanding of TCP/IP and general networking concepts.
- Basic understanding of user profiles and login behavior.
- A strong customer service mindset and clear communication skills.
- Ability to follow instructions, document your work, and stay organized.
- An interest in PC hardware, such as building or repairing desktops.
- Exposure to a manufacturing environment is a plus.
Location & details#
- Location: Des Moines, Iowa.
- Work Modality: On-site.
- Term: Summer 2027.
- Compensation: This is a paid internship.
About Dee Zee, Inc
Dee Zee, Inc. manufactures truck accessories including running boards, toolboxes, and roof rails. Founded in 1977, the company operates as an Original Equipment Manufacturer for automotive brands like Ford, Toyota, and Chrysler. It maintains eight facilities in Central Iowa that cover over 1 million square feet. The company manages its own manufacturing, warehousing, and shipping operations from its Des Moines headquarters.
How to get in at Dee Zee, Inc
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