About the role#
The Application Support Engineering Intern is a hands-on operations position. You will work alongside senior engineers and Site Reliability Engineers to support a portfolio of over 170 applications. Your primary focus is contributing to the development of AI Ops tools using VS Code and GitHub. You will help ensure our systems meet service levels and help evolve our automation tools to meet stakeholder needs.
What you'll do#
- Collaborate with architecture, software development, security, and DevOps teams to design and maintain secure support solutions.
- Develop and automate deployment, configuration, and monitoring processes.
- Manage and optimize the CI/CD pipeline.
- Maintain support tools to ensure vendor and security compliance.
- Monitor tool performance to meet agreed upon SLAs.
- Implement security measures to protect data and applications.
- Stay current with industry trends and proactively address system issues.
- Document processes to share knowledge with the team.
What you'll need#
- Current enrollment in a Bachelors or Master's program for Computer Science, Computer Engineering, or a related field.
- Experience with Copilot Studio, including topics, intents, Generative Answers, and Power Automate connectors.
- Ability to author, test, and iterate prompts while evaluating responses for accuracy and tone.
- Scripting and automation skills in languages such as JavaScript, Node.js, YML, Bash, Python, or PowerShell.
- Knowledge of cloud platforms like Azure, Oracle Cloud, or AWS, including infrastructure provisioning and monitoring.
- Strong communication and collaboration skills.
- A desire to learn and a focus on customer service and team success.
Location & details#
- Location: Atlanta, Georgia
- Term: Summer 2027
- Modality: Hybrid
- Employment type: Full time
- Compensation: $24.23 - $36.35 per hour
- Note: Candidates must be authorized to work in the United States without sponsorship, now or in the future.
About Cox Enterprises
Cox Enterprises is a technology, information, and media company based in Atlanta, Georgia. It was founded in 1898. The organization operates through major divisions including Cox Communications and Cox Automotive. Its work focuses on broadband communications, mobility, and sustainability.
How to get in at Cox Enterprises
Applying early to Cox Enterprises gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows too large. Securing a spot at the top of the pile is often the difference between a screening call and a rejection. Reaching out to the right person is your next step toward an interview. Intern Insider surfaces the recruiters behind the roles at Cox Enterprises, allowing you to contact them directly for a referral or to ask specific questions about the team. This approach often improves your response rate compared to waiting in the standard queue.
