About the role#
The Field Engineering Intern supports IT installations, services, and operational changes across headquarters, offices, and yards. This role involves managing office support, operational growth, yard moves, remodels, and decommissioning. Some travel may be required to assist with site surveys and infrastructure deployments.
What you'll do#
- Remotely assist with installs, troubleshooting, and repairs of network, desktop, and voice equipment.
- Monitor and troubleshoot data circuits, escalating issues to vendors as needed.
- Track and resolve support tickets within the Helpdesk system.
- Install and support IT devices, including PCs, servers, VoIP, mobility devices, and infrastructure.
- Document and manage IT equipment inventory and update project documentation.
- Coordinate IT moves, adds, and changes across various locations.
- Design infrastructure wiring on floor plans and conduct connectivity tests for equipment.
- Assist with IT projects, including research, configuration, and deployment.
What you'll need#
- Current pursuit of a degree in Computer Engineering or Electrical Engineering.
- Basic knowledge of telecommunications, LAN cabling, and data circuits.
- Experience with physical network and PC equipment installations.
- Proficiency in Microsoft Word, Excel, and Visio.
- Strong attention to detail, organizational skills, and the ability to work under pressure.
- Excellent communication and customer service skills.
- Ability to lift 20 lbs. repeatedly.
- Understanding of cabling infrastructure and standards.
Location & details#
- Location: Dallas, Texas
- Work Modality: On-site
- Employment Type: Full-time
- Term: Rolling
