About the role#
The Customer Success Intern supports our team by managing document setup and providing service to our clients. You will help prepare customer documents and ensure they are ready for filing. This is a paid internship opportunity for Winter 2027.
What you'll do#
- Build and implement customer documents using our software.
- Apply XBRL tagging to financial statements and footnotes.
- Check and verify XBRL tagging accuracy within financial documents.
- Work with internal teams across Product Management, Sales, Marketing, Engineering, and Finance.
- Provide service to both internal and external customers.
What you'll need#
- Current enrollment in a degree-seeking program, specifically in Business Administration or Accounting.
- Proficiency with Excel, Word, and Google Docs.
- Ability to work independently and take initiative.
- Strong attention to detail and follow-through.
Location & details#
- This role is primarily remote.
- Candidates located near our New York City office may work in a hybrid capacity.
- This is a part-time position.
- We do not provide sponsorship for this role.
About Workiva
Workiva is a software company that provides a platform for data connection, process unification, and team collaboration. It serves finance, accounting, sustainability, risk, and audit teams across more than 6,600 organizations. The company was founded in 2008 and is based in Ames, Iowa. It currently employs over 3,300 people and operates as a public company.
How to get in at Workiva
Applying early for an internship at Workiva is a significant advantage because it ensures your materials are reviewed before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, helping you stay ahead of the crowd. This timing often makes the difference between being seen and getting lost in the pile. You can use this lead time to prepare a thoughtful application that reflects your interest in their platform. Reaching out to the recruiters behind Workiva roles directly can further improve your response rates. Intern Insider surfaces the specific people managing these openings, allowing you to ask relevant questions or request a referral. Connecting with the right person shows you are serious about the opportunity and helps you stand out from the standard queue.
