About the role#
The IT Service Desk Student Worker acts as the primary point of contact for users who need technical help. You will focus on identifying, troubleshooting, and fixing Tier 1 IT issues. This position requires a customer-focused approach to problem solving.
What you'll do#
- Provide technical support through phone, email, walk-ins, and the ticketing portal.
- Resolve Tier 1 IT issues for end users.
- Maintain a helpful and professional demeanor while assisting users.
What you'll need#
- Enrollment in Computer Science, Computer Engineering, or Cybersecurity programs.
- Submission of a Vincennes University application.
- A cover letter and a resume or CV.
- Full contact information for three professional references.
Location & details#
- Location: Vincennes, Indiana.
- Modality: On-site.
- Schedule: Part-time with rolling terms.
About Vincennes University
Vincennes University operates as a government agency providing higher education in Indiana. Founded in 1801, it holds the title of the state's first college. The institution offers associate and bachelor degrees alongside direct transfer options and online programs. It maintains a staff of 1,001 to 5,000 employees.
How to get in at Vincennes University
Securing an internship at Vincennes University requires a proactive approach to the application timeline. Intern Insider sends an instant alert the moment a role matching your target is published, allowing you to apply among the first before the applicant pile grows. Early applicants often receive more attention from hiring teams. You can also use Intern Insider to surface the recruiters behind these roles. Reaching out directly to ask about a position or a referral materially improves your response rates compared to submitting an application into a general queue.
