About the role#
As an intern in the Sales and Service Operations group, you will contribute to real projects that impact our business. You will gain exposure to our AI-first ecosystem and work with mentors across different business units. This is a full-time, 10-week summer internship designed for students to develop their skills through practical experience.
What you'll do#
- Drive the adoption of predictive support capabilities and AI technologies to resolve customer friction.
- Lead technology research, benchmark industry best practices, and evaluate emerging tools for our omnichannel ecosystem.
- Evaluate sales and service channel performance, operational workflows, and technology integrations across digital and physical touchpoints.
What you'll need#
- Current enrollment in a Bachelor's degree program in Business Administration, Human-Computer Interaction, Interaction Design, User Experience Design, or a related field, with a graduation date between December 2027 and June 2028.
- Good academic standing.
- Ability to work full-time for 10 weeks between June 2027 and August 2027.
- Authorization to work in the U.S. without restrictions or future sponsorship.
- Experience with AI tools such as Gemini, Claude, and NotebookLM.
- Demonstrated work or project expertise in designing end-to-end customer or user journeys.
- Experience with omnichannel strategy execution, go-to-market planning, or Universal Care operating models.
- Demonstrated experience driving cross-functional projects and rapid skill acquisition.
- Agile, clear, and persuasive communication skills.
- Willingness to travel and relocate if necessary.
Location & details#
- This is a hybrid role based in Basking Ridge, New Jersey, requiring a minimum of three days per week in the office.
- The pay rate is $25.00 per hour.
- You will be eligible for holiday pay and the 401(k) Savings Plan with a company match.
About Verizon
Verizon operates as a public company providing information technology services and consulting. Founded in 1983, the firm maintains its headquarters in Basking Ridge, New Jersey. It specializes in telecommunications, entertainment services, and global security solutions. The organization employs over 10,001 people.
How to get in at Verizon
Applying early to Verizon gives you a distinct advantage because recruiters review submissions before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often beats waiting in a digital queue. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
