About the role#
This is a full-time, 10-week summer internship based in Basking Ridge, New Jersey. You will work on projects that address real-time business needs within the Sales and Service Operations organization. This role is hybrid, requiring a mix of remote work and office days as determined by your manager. You will have the opportunity to collaborate with mentors across business units to help shape future technology.
What you'll do#
- Drive the adoption of predictive support capabilities and AI technologies to resolve customer friction.
- Lead technology research, benchmark industry practices, and evaluate emerging tools to modernize the omnichannel ecosystem.
- Evaluate sales and service channel performance, operational workflows, and technology integrations across physical and digital touchpoints.
- Participate in the Intern Marquee event in Basking Ridge for networking and professional development.
What you'll need#
- Current enrollment in a Bachelor’s degree program with a graduation date between December 2027 and June 2028, in good academic standing.
- Major in Business Administration, Human-Computer Interaction, Interaction Design, User Experience Design, or a related field.
- Ability to work full-time from June 2027 to August 2027.
- Authorization to work in the U.S. without restrictions or future sponsorship.
- Willingness and ability to travel and relocate.
- Experience with AI tools such as Gemini, Claude, or NotebookLM.
- Demonstrated project expertise in designing end-to-end customer or user journeys.
- Agile, clear, and persuasive communication skills.
- Preferred: Experience with omnichannel strategy, go-to-market planning, or Universal Care operating models.
- Preferred: Demonstrated ability to drive cross-functional projects using systems thinking and data-backed reasoning.
Location & details#
- Location: Basking Ridge, New Jersey.
- Term: Summer 2027 (10 weeks).
- Work Modality: Hybrid (requires office presence as set by manager).
- Compensation: $25.00 per hour.
- Benefits: Eligible for 401(k) Savings Plan with company match and holiday pay.
About Verizon
Verizon operates as a public company providing information technology services and consulting. Founded in 1983, the firm maintains its headquarters in Basking Ridge, New Jersey. It specializes in telecommunications, entertainment services, and global security solutions. The organization employs over 10,001 people.
How to get in at Verizon
Applying early to Verizon gives you a distinct advantage because recruiters review submissions before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often beats waiting in a digital queue. Intern Insider surfaces the recruiters behind the company's roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
