About the role#
The Client Success Analyst Intern provides services to engineering, manufacturing, and product design clients. You will ensure customers successfully use the products they purchase from TriMech. This is a full-time, paid position with a salary of $45,000 per annum.
What you'll do#
- Assist clients with troubleshooting and applying SOLIDWORKS tools to their design, analysis, and manufacturing tasks.
- Engage with customers via email, telephone, and remote desktop to ensure they get the most out of their software.
- Use problem-solving skills to manage and prioritize incoming customer issues.
- Work within SalesForce and the Dassault Systèmes DSxClient and 3DSupport web portals.
- Obtain relevant certifications in SOLIDWORKS and related products.
What you'll need#
- Current enrollment in a college or university engineering program.
- Experience with 3D CAD modeling, specifically SOLIDWORKS.
- Strong verbal and written communication skills and the ability to work well with others.
- Ability to manage multiple tasks and prioritize your workload.
- Experience in customer service, familiarity with drafting standards, and knowledge of manufacturing terminology are assets.
- A functional understanding of PC hardware, Microsoft Windows, and computer networking is helpful.
Location & details#
- Location: Oakville, Ontario, Canada.
- Modality: Hybrid.
- Term: Rolling (8 to 16 months).
- Benefits: Includes flexible PTO, a group benefits plan, a wellness program, social events, and Perkopolis membership access.
About TriMech
TriMech provides engineering solutions including 3D printing, CAD software, and simulation. Founded in 1998, the company serves clients in sectors like aerospace, automotive, and industrial equipment. It is based in Glen Allen, Virginia. The organization employs over 500 people and maintains multiple offices across North America.
How to get in at TriMech
Applying early for an internship at TriMech gives you a distinct advantage before the candidate pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can submit your application among the first. Getting your materials in early ensures your profile is seen while recruiters are still actively reviewing the initial batch of applicants. Finding the right person to talk to can be more effective than sending a resume into a general queue. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates and helps you stand out from the crowd.
