About the role#
This internship supports the Customer Experience Research and Strategy departments at Tampa Electric. You will help measure customer satisfaction by collecting and analyzing data to identify preferences and behaviors. The work involves turning raw data into insights that guide business strategy and improve the experience for both customers and employees.
What you'll do#
- Support qualitative and quantitative research studies.
- Develop and implement strategic planning frameworks.
- Map and analyze customer journeys to enhance user experience.
- Design dashboards and applications using Power BI and Power App.
- Create survey questions and build survey instruments.
- Assist with participant recruitment and general data monitoring.
- Collaborate with internal teams on experience improvement initiatives.
What you'll need#
- Enrollment in an accredited undergraduate or graduate program, preferably seeking a bachelor degree.
- Enrollment in a university co-op program is preferred.
- Relevant coursework in Communications, Psychology, Marketing, Public Health, or Statistics.
- Proficiency in MS Office, specifically Word, Excel, and PowerPoint.
- Experience with Qualtrics, statistical software, or Power BI is preferred.
- Ability to pass a pre-employment drug screening and background check.
Location & details#
- Location: Tampa, Florida.
- Term: Winter 2027.
- Modality: On-site.
- Status: Part-time (20-30 hours per week).
- Compensation: This is a paid internship.
About Tampa Electric
Tampa Electric provides electricity to the Tampa Bay area. The company operates in West Central Florida, covering 2,000 square miles across Hillsborough County and parts of Polk, Pasco, and Pinellas counties. It was founded in 1899 and maintains its headquarters in Tampa. The organization employs 1,286 people.
How to get in at Tampa Electric
Securing an internship at Tampa Electric requires speed because early applicants often get seen before the candidate pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, which helps you apply among the first. Reaching out to the right person is another way to stand out. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral, which materially improves your response rates.
