About the role#
As a Digital Employee Experience Communications Specialist, you will join the Employee Experience Delivery team within the Chief Technology Office. Your work focuses on providing a smooth technology experience for all Sun Life employees by supporting the adoption of enterprise productivity and collaboration tools. You will act as a bridge between technical teams and end users, ensuring that services are easy to use and well-understood.
What you'll do#
- Create communication materials, service documentation, and best practices to help employees adopt new tools.
- Manage platforms dedicated to peer-to-peer learning and tool adoption.
- Gather feedback from employees regarding their experience with collaboration and productivity software.
- Analyze usage data and prepare reports that include actionable recommendations.
- Assist with ongoing change management projects as needed.
What you'll need#
- Strong written and verbal communication skills.
- Proven ability to explain the value of technology to non-technical audiences.
- Analytical and problem-solving skills.
- Proficiency with Windows, Microsoft Office, Microsoft Teams, and SharePoint Online.
- Current enrollment in a program related to Communications, Computer Science, or Business Administration.
Location & details#
- Term: Winter 2027 (4 months).
- Modality: Hybrid work environment.
- Locations: Toronto, Ontario and Waterloo, Ontario.
- Role type: Full-time paid internship.
About Sun Life
Sun Life is a publicly traded financial services firm established in 1865 with headquarters in Toronto, Canada. The organization employs over 10,000 people and provides various investment and insurance products to clients. Its operations span multiple international markets, including Canada, the United States, the United Kingdom, Hong Kong, the Philippines, and Indonesia.
