About the role#
This is an 11-week, full-time paid internship running from May 26 to August 6, 2027. You will work within the Customer Operations department to create content that supports our internal teams. About 80% of your time will be dedicated to department projects, while the remaining 20% covers professional development, networking, and program-wide activities.
What you'll do#
- Write and manage content for the customer service intranet, including newsletters and web pages.
- Synthesize information from various functional groups into clear, readable copy.
- Edit and peer-review learning materials.
- Research and verify facts to ensure content accuracy and correct grammar.
- Collaborate with design teams to meet project specifications.
- Manage multiple assignments to meet tight deadlines.
What you'll need#
- Enrollment in an accredited bachelor's degree program in English, Communications, or Journalism.
- Status as a rising senior with an expected graduation between December 2027 and May 2028.
- A minimum GPA of 3.0.
- A portfolio of published work, articles, or relevant writing samples.
- Proficiency with MS Office, digital editing tools, and database research.
- Strong command of English writing standards and attention to detail.
- Ability to work in the U.S. without sponsorship.
Location & details#
- This role is based in Charlotte, North Carolina.
- The position is on-site.
- You must be able to travel locally for intern development events.
About Spectrum
Spectrum provides communications services as a brand of Charter Communications. The company operates in the telecommunications industry and serves more than 57 million homes and businesses across 41 states. Its product offerings include internet, mobile, television, and voice services. Charter Communications was founded in 1993 and maintains a workforce based in the United States.
How to get in at Spectrum
Securing an internship at Spectrum requires speed because high volume roles often fill quickly. You gain a distinct advantage by using Intern Insider to receive an instant alert the moment a role matching your target is published, as early applicants are reviewed before the pile grows. Applying early shows you are organized and ready to contribute to their broadband and mobile operations. Reaching out to the right person is often more effective than submitting an application into a general queue. Intern Insider surfaces the recruiters behind Spectrum roles so you can contact them directly to ask about the position or a potential referral. This direct approach often improves your response rate compared to standard online submissions.
