About the role#
This is a paid, full-time internship for Summer 2027. You will work within the Customer Operations department to support mission-critical systems. The program runs from May 26 through August 6, 2027. You will spend 80% of your time on department-specific projects and 20% on professional development, networking, and cross-functional activities.
What you'll do#
- Handle incident response triage and provide advanced troubleshooting support.
- Assist in guiding change management processes to ensure smooth technology rollouts.
- Act as a member of the operations team by taking direct ownership of assigned tasks.
What you'll need#
- Rising senior status with an expected graduation date between December 2027 and May 2028.
- Enrollment in an accredited bachelor's degree program with a minimum 3.0 GPA.
- Legal authorization to work in the U.S. without the need for future sponsorship.
- Analytical, communication, and project management skills.
- Ability to collaborate effectively and drive results.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.
Location & details#
- Location: Charlotte, North Carolina.
- Work Modality: On-site.
- Requirement: Ability to travel locally for intern development events.
About Spectrum
Spectrum provides communications services as a brand of Charter Communications. The company operates in the telecommunications industry and serves more than 57 million homes and businesses across 41 states. Its product offerings include internet, mobile, television, and voice services. Charter Communications was founded in 1993 and maintains a workforce based in the United States.
How to get in at Spectrum
Securing an internship at Spectrum requires speed because high volume roles often fill quickly. You gain a distinct advantage by using Intern Insider to receive an instant alert the moment a role matching your target is published, as early applicants are reviewed before the pile grows. Applying early shows you are organized and ready to contribute to their broadband and mobile operations. Reaching out to the right person is often more effective than submitting an application into a general queue. Intern Insider surfaces the recruiters behind Spectrum roles so you can contact them directly to ask about the position or a potential referral. This direct approach often improves your response rate compared to standard online submissions.
