About the role#
As a Customer Onboarding Intern, you will support the team responsible for guiding new customers through their onboarding journey. You will work alongside Onboarding Managers to manage projects, analyze campaign performance, and build reporting views. This role offers hands-on experience in paid social advertising and project management within a global technology company.
What you'll do#
- Assist Onboarding Managers with daily deliverables and customer projects.
- Create and update customer-facing presentations and onboarding materials.
- Build reporting views and organize performance data.
- Support campaign analysis and identify key insights.
- Assist with campaign and product-feed creation.
- Track project timelines, deliverables, and follow-up items.
- Collaborate with internal teams to keep onboarding projects moving forward.
- Support advanced onboarding projects based on your experience.
What you'll need#
- Full-time senior status or recent graduate from an accredited four-year college or university.
- Pursuing a degree in Marketing, Business Administration, Communications, or a related field.
- Familiarity with paid social advertising through coursework or previous internships.
- Experience with platforms such as Meta, TikTok, Pinterest, or Snapchat is preferred.
- Strong organizational skills and an interest in project management.
- Comfort working with data and creating presentations.
- Attention to detail and a proactive attitude.
- Strong communication skills and an interest in team collaboration.
- Legal authorization to work in the United States without sponsorship.
Location & details#
- Location: New York, New York.
- Term: Fall 2026 (October 6 through December 17, 2026).
- Schedule: Approximately 30 hours per week.
- Modality: Hybrid.
- Compensation: This is a paid internship at $20 per hour.
About Smartly
Smartly operates as an advertising technology company based in Helsinki. Founded in 2013, the firm provides a platform that combines media, creative, and intelligence tools for brands. It manages approximately 5 billion dollars in ad spend for over 700 brands across platforms like Facebook, Google, and TikTok. The company currently employs between 501 and 1,000 people.
How to get in at Smartly
Applying to Smartly early provides a distinct advantage because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. This timing ensures your resume reaches the hiring team before the pile grows. You can also improve your response rates by reaching out to the recruiters behind the company's roles directly. Intern Insider surfaces these specific contacts so you can ask about the role or a referral. Connecting with the right person often provides more clarity than submitting an application into a queue.
